Patient Lockers Timeline
December
January
February
March
April - June
- SBAR report and action plan written.
January
- 1/2 Sent action plan to Michelle Ballou (Nurse Manager), Carolyn Dietrich (Associate Manager), Russell Anderson, Jaime O’Brien (Pre-op Charge Nurses), Eileen VanHuesen, Karen Collins, and Mary Hurlbert (PACU Charge Nurses)
- 1/6 Received feedback from nurse manager, associate manager, and charge nurses.
- 1/6 Spoke with Scott Workman (Head of Security) for suggestions on managing locker issues.
- 1/7 Spoke with Craig Hess (UCH Compliance Officer in Human Resources) for suggestions on managing locker issues. He advised speaking with UCH attorney, Emily Weber.
- 1/8 Emailed Emily Weber (UCH attorney) for approval of language. Also discussed hospital’s liability for items lost or stolen.
- 1/24 Emailed marketing department for signage approval
- 1/28 Signage approved by Alexandra Thome (UCH marketing)
- 1/29 Signage sent to Brenda Wilkinson (Perioperative Secretary) to forward to Fed Ex
February
- 2/5 Brenda Wilkinson met with Fed Ex to make signage
- 2/10 PACU permanent and relief charge nurses educated on procedure for managing locker issues
- 2/24 New signage posted in the waiting room. Including instructions for locker use and cards to write down locker number and code
March
- 3/3 Extra locker cards relocated in FCC desk for restocking. FCC will
let Brenda know when she needs more cards. - 3/3 Pre-Op charge nurses educated on new procedure for managing locker issues.
- 3/25 FCC reeducated on procedure for managing locker issues.
- 3/25 Admissions staff educated on new procedures for managing lockers.
April - June
- Locker cards reordered. Brenda Wilkinson (Perioperative Secretary) notified when cards need to be restocked
- FCC reported a decrease in locker events and improved management with issues.
Click for Patient Lockers Communication